Lotto Terms & Conditions — What You Need to Know Before You Play

Welcome to lotto. These terms and conditions form a legal agreement between lotto (hereinafter referred to as "we", "the platform", or "lotto") and the registered user (hereinafter referred to as "you" or "member").

By accessing lotto's website or mobile app, or by creating an account, you are deemed to have accepted all of these terms. Please read them in full before registering.

We may update these terms from time to time. You will be notified of any changes via your registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To open an account with lotto, you must meet the following requirements:

• You must be 18 years of age or older.
• You must provide accurate and truthful information at the time of registration. We reserve the right to close any account created using false details.
• Each individual may only hold one account. If multiple accounts are found, all of them will be terminated and any funds held may be forfeited.
• Keeping your account password confidential is entirely your responsibility. If you suspect any unauthorized access to your account, notify us immediately.
• The mobile number and email address you register must be active and belong to you personally.

KYC Verification

Lotto follows a KYC (Know Your Customer) process to ensure security and prevent money laundering. A copy of your national ID or passport may be required before withdrawals or when certain thresholds are exceeded. This information is stored securely and is never shared with third parties.

Lotto strictly prohibits anyone under the age of 18 from using the platform. This is not just a policy — it is our ethical commitment.

If you believe your child is using lotto, please notify our support team immediately. We will act promptly.

Deposit Rules

• Minimum deposit amount is ৳200 (two hundred BDT).
• Deposits must be made using a payment method registered in your own name. Deposits from another person's account are not accepted.
• Supported payment methods: bKash, Nagad, Rocket, and other approved channels.
• Deposits are generally credited to your account instantly. Any issues will be resolved within 24 hours.

Withdrawal Rules

• The minimum withdrawal amount is ৳500 (five hundred BDT).
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Large withdrawals may be held pending until KYC verification is complete.
• It is recommended to withdraw using the same payment method you used for your deposit.

Lotto offers a variety of bonuses and promotions. Each bonus has its own terms, which should be read carefully before accepting.

General Bonus Terms

• The welcome bonus is available to new members making their first deposit only.
• To withdraw bonus funds, you must meet the specified wagering requirements (typically 10x to 30x).
• Multiple bonuses cannot be used simultaneously unless explicitly stated in the promotion.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will expire at the end of this period.
• Any attempt to abuse bonuses may result in the bonus being voided and the account suspended.

Once a bet is confirmed on lotto, it cannot be changed or cancelled. Please verify all details before placing your bet.

• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• Lotto reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Odds in live betting can change rapidly. The odds at the time your bet is confirmed are final.
• Placing coordinated bets on the same event from multiple accounts (syndicate betting) is strictly prohibited.
• Casino games use an RNG (Random Number Generator) system that is fair and independently verifiable.

The following activities are strictly prohibited on lotto. Violations may result in immediate account closure and forfeiture of any deposited funds:

• Using lotto as a channel for money laundering or any other illegal activity.
• Using hacking tools, bots, or any other automated methods to access the platform.
• Creating multiple accounts using false identities.
• Abusing or exploiting the bonus system in any irregular manner.
• Harassing or behaving offensively toward other members.
• Spreading false information with the intent to damage lotto's reputation.

You may voluntarily close your account at any time by contacting our support team. It is your responsibility to withdraw any remaining balance before the account is closed.

Lotto may suspend or permanently close an account in the following circumstances:

• If evidence of a terms and conditions violation is found.
• Failure to complete KYC verification or providing false information.
• If an account has been inactive for an extended period (12 months or more).
• In accordance with directions from legal or regulatory authorities.

Lotto strives to deliver the highest quality service, though our liability is limited in certain circumstances:

• Lotto is not responsible for any issues with bets or games caused by internet disconnection or device failure.
• We are not directly liable for delays caused by third-party payment gateway issues, but we will assist in resolving them.
• Lotto is not liable for service disruptions caused by force majeure events such as natural disasters, war, or pandemics.
• Lotto will not compensate for any financial losses incurred through gaming. Gaming always carries risk.

Lotto reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes:

• A notification will be sent to your registered email address.
• Push notifications will be sent via the mobile app.
• A notice will be displayed on the website's homepage.

Continued use of the platform after any changes will be considered acceptance of the updated terms. For questions or complaints, contact our support team: